1. What types of products do you offer?

At Avansa Life Sciences, we specialize in a wide range of medications, including prescription and over-the-counter medicines, as well as nutritional supplements. Our products are sourced from licensed pharmacies to ensure quality and safety.

2. How can I place an order?

You can easily place an order through our website. Simply browse our product categories, select the items you need, and add them to your cart. Once you’re ready, proceed to checkout and provide the necessary details for delivery.

3. Do you offer home delivery?

Yes, we offer home delivery for all orders across Pakistan. Your medications will be delivered directly to your doorstep from licensed pharmacies.

4. How do I consult a doctor online?

To consult a qualified healthcare professional, visit our online consultation section on the website. You can chat with our registered doctors for free, who will provide you with guidance and answers to your health-related questions.

5. Are your medicines authentic and safe?

Absolutely! We ensure that all our medicines are sourced from licensed and verified pharmacies. Our commitment to quality means you can trust that you are receiving safe and effective products.

6. What should I do if I have a question about my medication?

If you have any questions or concerns regarding your medication, please reach out to our customer support team. You can also consult our qualified pharmacists through the online consultation feature on our website.

7. What payment methods do you accept?

We accept various payment methods, including credit/debit cards and cash on delivery, to provide you with a convenient shopping experience.

8. Is there a minimum order amount for free delivery?

Yes, we offer free delivery on all orders over 1200 PKR. For orders below this amount, a small delivery fee may apply.

9. Can I return or exchange a product?

For safety and hygiene reasons, we do not accept returns or exchanges on medications. However, if you receive a damaged or incorrect product, please contact our customer support team within 48 hours of delivery.

10. How can I contact customer support?

You can reach our customer support team via email at hello@avansalifesciences.com or call us at +92 370 2321635. We’re here to assist you with any inquiries or issues you may have.